Terms and Conditions

These Terms and Conditions govern your use of the Card House Brasserie website and your visit to our physical venue at 8 Whiteman Street, Southbank VIC 3006, Australia. By accessing this website or entering our premises, you agree to be bound by these terms. If you do not agree, please refrain from using our services.

Introduction and Acceptance

Welcome to Card House Brasserie. These Terms and Conditions set out the rules and policies that apply when you use our website, make a reservation, or visit our venue. By continuing to browse the site or entering our premises, you confirm that you accept these terms in full. Please read them carefully before using any part of our service.

Our venue combines brasserie dining with a dedicated offline poker and card lounge experience. The same terms apply to all areas of the venue, with additional rules for poker-related spaces set out below. If you have any questions about these terms, you can contact us using the details provided at the end of this page.

Age Restriction

18+ Policy for Poker

Card House Brasserie is an adult-oriented venue. All poker-related areas, including the poker room, card lounge, and live poker tables, are restricted to individuals aged 18 years and over.

  • Valid identification may be required upon entry.
  • Minors are not permitted in poker areas, even when accompanied by an adult.
  • The restaurant area is open to all ages, but poker-related activities are strictly 18+.

Reservations and Cancellations

Making a Reservation

Reservations can be made via our website, by phone at +61 8 5027 3382, or by email at [email protected].

  • We recommend booking in advance, especially for poker tables and peak dining hours.
  • A confirmation will be sent to your provided contact details.

Cancellation Policy

If you need to cancel or modify your reservation, please notify us at least 24 hours in advance.

  • Late cancellations or no-shows may affect future booking privileges.
  • For large group bookings, a longer notice period may be required.

Venue Rules and Conduct

General Conduct

All visitors are expected to behave respectfully towards staff and other guests. Disruptive behaviour, harassment, or damage to property will not be tolerated. Management reserves the right to refuse entry or service to anyone who does not follow these rules.

Poker Room Etiquette

In the poker room, players must follow standard face-to-face poker etiquette. This is an offline, in-person experience, and we ask all players to respect the dealer and other players at the table.

  1. No electronic devices at the table during play.
  2. Respect the dealer and other players.
  3. Chips are for table use only and must remain on the premises.

Intellectual Property

Ownership of Content

All content on this website, including text, graphics, logos, images, and software, is the property of Card House Brasserie or its licensors and is protected by Australian and international intellectual property laws.

  • You may not reproduce, distribute, or create derivative works without prior written consent.
  • The 'Brasserie Service Trays' visual identity and logo are trademarks of Card House Brasserie.

Limitation of Liability

Disclaimer

Card House Brasserie provides this website and its services on an 'as is' basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied.

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of the website or visit to the venue.
  • We do not guarantee that the website will be error-free or uninterrupted.

Governing Law and Jurisdiction

Applicable Law

These Terms and Conditions are governed by the laws of the State of Victoria, Australia. Any disputes arising from these terms or your use of the website or venue shall be subject to the exclusive jurisdiction of the courts of Victoria.

Changes to Terms and Contact Information

Updates to Terms

We may update these Terms and Conditions from time to time. The latest version will always be posted on this page with the effective date.

Continued use of the website after changes constitutes acceptance of the revised terms.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Card House Brasserie
8 Whiteman Street, Southbank VIC 3006, Australia
Phone: +61 8 5027 3382
Email: [email protected]

Effective Date

These Terms and Conditions were last updated on 8 September 2026.